GymmeyAbout these terms
These terms govern use of the Gymmey website at https://gymmey.crivo.space, our applications and related platform services, operated by BITBINES TECHNOLOGY PRIVATE LIMITED, India. Contact us at admin@bitbines.com if you have questions before using the service.
By using Gymmey, you agree to these terms to the extent permitted by applicable law. If you act for a gym or another organisation, you must have authority to do so. A separately agreed service contract governs any conflicting commercial provisions. Nothing here removes rights that cannot lawfully be excluded.
What Gymmey provides
Gymmey provides software for gym discovery and administration, including member records, attendance, memberships, payment records, staff access, workouts, diet plans and communications where available. Features may differ by account, subscription or deployment. A feature labelled as coming soon is not a promise of a delivery date.
Unless expressly agreed otherwise, Gymmey is not the gym, trainer or seller of your gym membership. Your gym is responsible for its facilities, personnel, plans, prices, schedules, service delivery and the accuracy of records it enters. Confirm important listing and membership details with the gym.
Accounts and authorised access
Provide accurate information, keep your contact details current, and use only accounts and gym records you are authorised to access. Keep passwords and verification codes private, and tell us if you suspect account misuse. Gym owners are responsible for appropriately assigning and removing staff access.
You must have the legal capacity or appropriate authority to use the service. Where a member is a minor, the gym and any parent or guardian must satisfy applicable consent and supervision requirements.
Responsibilities of gyms and staff
Gyms must have a lawful basis and the required notices, permissions and authority to submit and use member information. Collect only what is needed, keep it accurate, restrict staff access appropriately, and cooperate with member privacy and deletion requests. Do not upload records belonging to another gym without authority.
You retain your rights in content you provide. You authorise Gymmey to process, store and display it as needed to provide the service, subject to our Privacy Policy and applicable agreements. Do not upload content that infringes another person’s rights.
WhatsApp and business communications
Gyms using WhatsApp must obtain the required recipient opt-in and honour withdrawal requests, including those received outside WhatsApp. Do not use purchased contact lists or send unsolicited messages. Follow WhatsApp’s Business Messaging Policy, applicable business terms and restrictions on message content.
Where the WhatsApp Business Platform is enabled, use approved templates when required and respect the customer-service messaging window. Message delivery depends on the provider and recipient settings. Do not treat delivery as guaranteed.
Members can ask the sending gym to stop messages or contact admin@bitbines.com for Gymmey support. Our Privacy Policy explains the information involved and deletion requests. These terms do not by themselves give consent for promotional messages.
Gymmey is an independent service, not WhatsApp or Meta. Use of an integration does not imply endorsement. Your gym remains responsible for its offers, transactions and support; WhatsApp does not supply the gym membership.
Provider requirements: WhatsApp Business Messaging Policy and WhatsApp Business Terms.
Memberships, payments and cancellations
Gym membership prices, renewal conditions, freezes, cancellations and refunds are set out by the gym at purchase and are subject to applicable consumer rights. Contact the gym about a membership charge or refund. Recording a payment in Gymmey does not itself establish that a payment provider has settled it.
Any paid Gymmey software subscription is subject to the price, billing frequency, taxes and cancellation/refund terms disclosed before purchase or in a separate agreement. These terms do not create an automatic renewal or a blanket no-refund rule. Raise platform billing concerns with our support email.
Where third-party checkout is provided, use that flow. Never send full payment credentials, passwords or verification codes through a support or WhatsApp conversation.
Fitness and diet information
Workouts, diet plans and progress information support fitness management and are not a medical diagnosis or a substitute for qualified medical advice. Ask an appropriately qualified professional about suitability, especially if you have a health condition, injury or dietary restriction. Stop an activity if you feel unwell and seek appropriate help. Gymmey is not an emergency service.
Acceptable use
Use the service lawfully and respectfully. Do not:
- Impersonate someone, access another gym’s records without permission, bypass access controls or interfere with the service.
- Upload malware, infringing material or unlawful content, or use the platform for harassment, fraud or spam.
- Collect or disclose other people’s information without authority, or use member data for unrelated purposes without the necessary legal basis.
- Submit unnecessary sensitive identifiers or medical records through messaging features, or use integrations contrary to their provider rules.
Availability and account restrictions
We work to keep Gymmey useful and reliable, but maintenance, errors, network conditions and external providers can interrupt access. Unless separately agreed, uninterrupted availability is not guaranteed. Tell support about errors in platform records so they can be investigated.
We may restrict access when reasonably necessary for security, legal compliance, material misuse or an applicable subscription issue. Where appropriate and lawful, we will explain the issue and offer a way to contact support. Account closure does not automatically cancel a separate gym membership or erase records that must be retained.
Platform rights and legal protections
Gymmey’s software, branding and original platform content belong to us or our licensors. You may use them through the service for its intended purpose; these terms do not transfer ownership. Third-party names and marks belong to their respective owners.
Each party remains responsible as required by applicable law. Nothing in these terms excludes liability or consumer protections that cannot lawfully be excluded. These terms do not require you to give up access to a court or authority available under applicable law.
Updates and support
The revision date appears at the top of this page. We may update these terms and will provide notice or seek agreement where required. For account help, platform billing, privacy issues or complaints, email admin@bitbines.com, addressed to BITBINES TECHNOLOGY PRIVATE LIMITED. For the delivery of a gym membership or training service, contact the relevant gym first.